Guest reviews of New Hotel Collection Harbourside Indian Rocks Beach
Here you can find verified reviews our users posted on this website
Jessica
8 months ago
The water park is a fun addition, especially for kids. Parking was a hassle and very limited. Room cleanliness could use improvement, found some dirty spots. Staff was friendly and accommodating. Great location near the beach for evening outings.
Victor
9 months ago
Great location, just a short walk to the beach! The water park is perfect for kids, and the service is top-notch.
The cost was on the higher side, but it’s still reasonable.
Leonard
10 months ago
Great beach access and friendly staff. Low water pressure and thin walls.
Matt
10 months ago
The beds were just okay, not very comfy. The room lacked a balcony, limiting outdoor sitting options. With only one chair inside and no table, space felt restricted. Air conditioning was inconsistent; it didn't cool well, making nights uncomfortable. The shower was dirty upon arrival, and the floors were filthy-our feet were black. Wi-Fi connection was poor, and the TV in the bedroom didn't work. Maintenance was prompt for issues like the dryer and hot water, but the room seemed tired overall. The noise from the splash park made it hard to relax, overshadowing the nearby restaurant convenience.
Laura
10 months ago
The water park was a highlight for the kids, and it's just a short walk to the beach. Check-in was confusing, and we struggled to find the lobby, which wasted a lot of time.
Martin
11 months ago
The New Hotel Collection Harbourside offers a wonderful stay with its spacious accommodations and proximity to the beach. We loved being within walking distance of excellent restaurants and the fun water park. The friendly atmosphere made it perfect for our family, especially with the easy stroller access!
James
11 months ago
The waterpark is a blast and perfect for families. The location is spot on, with delicious eateries and fun local attractions just a hop away.
The cleanliness was more of a mystery than a comfort.
John
1 year ago
Perfect match for a getaway in Indian Rocks Beach with fantastic value for money. Great location and close to everything.
Craig
1 year ago
spacious one bedroom, great staff support
Peter
1 year ago
The receptionist barely gave any info, so I struggled to find my room and had to wait ages for security. Plus, the cleanliness was lacking, which made it even worse. So frustrating!
Marc
1 year ago
cheerful staff, comfortable accommodations with attentive service and a fantastic location that allowed easy access to the beach and nearby restaurants.
No negatives to report.
Sean
1 year ago
The spacious two-bedroom suite with a lovely view from the balcony was a plus. The kids loved the waterpark, especially since passes were included. Local restaurants were within walking distance, which was convenient, and Jimmy Guanas next door had great food and live music. Service was responsive, but the water being shut off for half the day was frustrating and made things difficult, especially with kids. Spotty cleanliness issues, like carpets and a few roaches, were disappointing. a great location but some improvements are definitely needed.
Arthur
1 year ago
Our stay was fantastic because we were just a short 5-minute walk from the beach, and we enjoyed trying out various nearby restaurants, including Jimmy Guana's that was only a few steps away, perfect for families craving good food. The spacious one-bedroom apartment offered all the amenities we needed for a comfortable stay with a full-size fridge, dishwasher, and a cozy balcony to enjoy the views. The friendly staff quickly responded to our requests, making the service feel particularly welcoming. However, the cleanliness of the room could use some improvement, as we encountered a few issues like stained bedding and some dust.
John
1 year ago
The beach is just a quick stroll away, perfect for sunny days! We loved the super clean one-bedroom apartment with all the essentials. The water park was a blast for the kids and let us enjoy a drink at the tiki bar!
100% recommend! ❤️🌴
David
1 year ago
Cleanliness is non-negotiable. Unfortunately, my room fell short-dirty floors, unkempt bathrooms, and broken appliances left a poor impression. the staff was incredibly helpful. Our car trouble was promptly addressed by Davion. Jimmy, the concierge, was attentive and polite. Location was ideal, with easy access to multiple attractions. Family-friendly amenities were a plus, though the noisy environment was disruptive. Check-in was smooth, and the spacious apartment layout suited our family well. the lack of consistent cleaning and faulty fixtures overshadowed the positives. Communication with the staff was efficient, but issues must be resolved proactively. A solid potential, but substantial improvements are necessary.
Frank
1 year ago
So, me and my sweetheart had a blast during our romantic getaway! We were just a short walk from the beach, which was super convenient for our sunset strolls. Plus, being close to bars and restaurants was perfect for our date nights. The staff was also super friendly and helped us out whenever we needed.
But, there were some downsides too. The room was a bit lacking - no hooks for towels, only one chair, and no table, which made things a bit tricky.
Harry
1 year ago
The sunset deck was perfect for vows as the sun set. Imagine a ceremony followed by a party on trendy Beach Drive. The Scott - great for coffee and cocktails - is a gem in the lobby.
Loved having the public around at the waterpark! .
John
1 year ago
The waterpark next door had us feeling like kids again, and the rooms were straight fire with all the dope amenities. Plus, we got to turn up at the holiday event for Toys for Tots - vibes for a good cause, you know!
We just wished there was a sick rooftop bar or lounge where we could chill and party with our squad, you feel me? That would have taken our vibes to the next level!
David
1 year ago
Our family had an incredible time at the resort's expansive waterpark, providing endless entertainment for both kids and adults.
My wife says that the waterpark closing early limited our family fun.
Julia
1 year ago
I absolutely loved the location of this hotel, so close to everything! The water park was a fantastic bonus that came with the room, providing endless fun for the family. The tiki bar was a great place to unwind and enjoy some drinks under the sun. Plus, the office staff, especially Davion, were incredibly friendly and helpful.
The cleaning of the rooms could have been better. We found some overlooked items from previous guests, like an old k-cup and a used credit card.
Tim
1 year ago
Great for families with full kitchen. Management can improve on maintenance issues.
Tom
1 year ago
Just wanted to share my experience at the Harbourisde. So, the heating in the room was pretty good, kept us warm during our stay. the air conditioning was a letdown, barely worked and couldn't cool the room properly. The sitting area was cozy, but there was only one chair which was a bit inconvenient. We were looking forward to having a terrace but unfortunately, our room didn't have one. As for amenities, there were no free toiletries provided, which was a bit surprising. The lack of a washing machine and dryer made it difficult for us to do laundry during our stay. The cookware and kitchen utensils were basic, but we managed to prepare some simple meals. The flat-screen TV was nice for entertainment, but the room could have used some updates like a parquet floor for a cleaner look. The Harbourisde had its pros and cons. The room had its shortcomings, but the staff was friendly and accommodating.
Jennifer
1 year ago
I thoroughly enjoyed my stay at Harbourside. The spacious 2-bedroom rental had a washer and dryer, and the pool view was delightful. The on-site restaurant and live music at Jimmy Guanas added to the wonderful experience. The convenient location near the beach and restaurants made it an ideal retreat. The access to the water park provided added fun for the whole family. I'll recommend this hotel.
Jamie
2 years ago
the room was clean and cozy. the hotel is very close to the beach. there are lots of good restaurants nearby. the staff was super helpful. we loved the free beach gear and water park passes.
Do recommend
Susan
2 years ago
we recently stayed at New Hotel Collection Harbourside and had an exceptional experience. the 1 bedroom condo was spacious, clean, and well-designed. the designated parking in the parking garage was convenient, and the location was close to many restaurants and a water park, which our kids absolutely loved. the beach was just a block away, and we appreciated the washer, dryer, and fully equipped kitchen in the apartment. the easy access to nearby supermarkets and restaurants made our stay even more enjoyable. overall, it was a nice and relaxing stay for our family.
Nothing to fault 😊
Laurence
2 years ago
Easy walk to beach, water park, free parking, family-friendly, kind staff.
Felt secure, nothing to complain about.
Arthur
2 years ago
From the moment we arrived, the staff at this Indian Rocks Beach resort made us feel right at home. They were friendly and always ready to assist with any requests we had. The Lazy River and the onsite restaurant with live music were definite highlights of our stay. Plus, being just steps away from the beautiful beach and numerous restaurants added to the convenience. The room was spacious and comfortable, with all the necessary amenities provided. we had a fantastic time as women traveling alone and will definitely be returning next year.
The hassle of obtaining arm bands to use the pool from 10am-6pm. It would have been more convenient if all guests in the room were provided with arm bands.
